Policies

Corrections

Please check your personal information to be sure we have spelling, addresses and zip codes etc, correct

Reservations

Please include the date & Trip No. A per person deposit of $20 for one day trips, $30 for overnight trips, and $50 for Multi Day trips is due with in 10 days after making the reservation. Reservations without deposit may be sold without notice after 10 days, if the trip is sold out. Exceptions to these deposits are noted in the tour descriptions and take precedence over these stated policies.  For more information Click Here

Parking – Boarding

Westlake Tours assumes no liability for theft or damage to any vehicle or its contents. We board in the order that deposits are made. We start boarding 10 minutes before departure time. You should arrive 15 minutes before departure time.  For more information and locations Click Here

Please Note

Return times are not guaranteed, due to weather, traffic and other things beyond our control. All tours are non-smoking, we do however make regular rest stops. You are welcome to bring a small ice chest on board, no carry-on alcohol. Gratuities to company drivers and escorts, because of their personal natures, should be extended on a voluntary, individual basis.

Responsibility

Westlake Tours acts solely as an agent in all matters related to the tour, and is not liable for damage, injury, loss or accident to any person or to baggage or other personal property you may damage, lose, misplace or believe stolen while on tour. We reserve the right to reroute or change any itinerary or make substitutions of equal value should conditions warrant. We reserve the right to cancel any tour which drops below minimum operating number and issue a full refund to persons holding such tickets. The payment of the required deposit or any partial or full payment for the tour shall constitute passenger’s consent to the above provisions.

Cancellation Policy

If your cancellation notice is received;

  • 30 or more days prior to a tour date, a full refund will be issued;
  • 30-15 days prior, refund issued less $10.00 per seat and any monies paid on your behalf (tickets, rooms, meals, etc.);
  • 14-1 day prior, refund less $10.00 per seat fee can only be issued if seats are resold.

NO SHOW on day of departure NO REFUND!

Exceptions to this cancellation policy will be noted in the tour description and take precedence over these stated policies

Please note however that it is our policy to give a full refund or as much of a refund as we can at any time.